Frequently Asked Questions
Everything you need to know about your Chunk Clothing order.
What is your standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To start a return or exchange, please visit our online Return Portal and enter your order number and zip code.
How should I care for my Chunk Clothing garments?
To maintain the quality and fit of our premium fabrics, we recommend machine washing cold with like colors and tumble drying on low. For items with graphic prints, washing inside out is best.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer international shipping?
Chunk Clothing ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination and local customs regulations.